Elektronik, Halbleiter, Customer Service
Inside Sales Representative (m/f/d)
Liebwein specializes in recruiting specialists and managers for the electronics and semiconductor industry across the DACH region. On behalf of our client—an international technology company that develops and manufactures electronic components for customers in the industrial, automation, mobility, and energy sectors—we are looking for an Inside Sales Representative (m/f/d).
Responsibilities
- Manage and further develop relationships with distribution partners and industrial customers across Europe
- Prepare, process, and follow up on quotations and pricing agreements
- Receive and enter customer orders and monitor the entire order process
- Coordinate delivery dates, product availability, and production capacities
- Communicate proactively with internal stakeholders, including Field Sales, Supply Chain, Planning, Logistics, and Product Management
- Respond to customer enquiries regarding products, pricing, samples, technical specifications, and delivery status
- Maintain and update customer and product data in the ERP and CRM systems
- Monitor forecasts, order call-offs, inventory levels, and outstanding items
- Support distributors with sales activities, promotions, and customer projects
- Manage customer complaints, coordinating with Quality, Logistics, and Production
- Prepare reports, analyses, and customer-specific sales materials
Requirements
- Completed commercial or business-related vocational training, or a comparable qualification
- Experience in Inside Sales, Customer Service, or Order Management—ideally within the electronics or semiconductor industry or another B2B industrial environment
- A basic technical understanding of electronic components would be an advantage
- Confident working with ERP and CRM systems
- Excellent written and spoken English
- Strong service orientation and a communicative, structured, and reliable approach
- Enthusiasm for working in an international environment and collaborating across departments
What We Offer
- An attractive salary package
- The opportunity to work for a global technology company with a strong market presence
- A varied cross-functional role connecting customers, Sales, Engineering, and Supply Chain
- Long-term professional development opportunities
- A modern corporate culture and an international team