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telemarketing-akademy

More than just recruiting: End-to-end concepts for successful telemarketing

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The importance of telemarketing is continuously growing. Success depends on the right employees - but success is also learnt!

Liebwein has filled more than 300 positions in telemarketing in the last 5 years. Our clients are well-known IT companies as well as various prosperous players in other branches and specialized telemarketing agencies. With the Telemarketing Academy we complete our portfolio and offer not only the recruiting of sales specialists, but also their training and coaching. As a result the employees know exactly what is essential and therefore meet the best possible results.

A modular concept for successful telemarketing

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Concepts:

Support the development of successful telemarketing dialog guidelines as well as high response mailings and informative material.

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Training:

Modular and individually compiled training components, which have proved successful multiple times and have been developed for years. Scope and types of training components are based on recognition, task definition, head count, budget and consist of a few hours up to several days.

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Coaching:

Improve the individual conversational behaviour by coaching the team members in live-calls with potential new and existing clients.

Your benefits:
Scalability due to modular components
Calculable costs
Enhancement of business potential
Successfully proven concepts
Know-how transfer by our specialists
Extensive quality of service

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